Leadership and team management

Browse times：996     author：admin    time：2019-04-12

course background
With the fierce competition and rapid development of technology, the business environment is changing rapidly. The past personal heroic operation can no longer be applied to today's management model. Enterprises can no longer rely on only one or two celestial glory. The supervisors come to face the all-round fight. We must operate through effective teams so that people in the organization can develop their strengths and produce 1+1>2 functions, which is enough to create a new game and defeat the enemy.
In teamwork, it is inevitable that there will be some discord and even conflicts, let alone corporate organizations, and there are intricate interpersonal relationships. This course hopes to explore the causes and solutions of obstacles in horizontal collaboration through the advantages and disadvantages of team division and cooperation. At the same time, through the analysis of communication process, it helps students to master effective communication skills such as listening, questioning, expression and feedback. Face the key points and steps of the conflict, and then turn the conflict into strength, and achieve a win-win situation through understanding and service.

Course objectives

1. Understand the essence of the team, understand the importance of the close cooperation of different departments in the competition of the enterprise, and understand the strength and difficulty of the team operation.
2. Study and understand the communication process, understand the various barriers to communication and how to eliminate it, and master the main steps and methods of effective communication with internal customers.
3. Learn to build trust and emotional accounts, knowing ourselves, empathy, mutual respect and appreciation, and so on.
4. Learn the skills to deal effectively with conflicts and learn to develop partnerships with different departmental members rather than competitive relationships.
5. Learn how to achieve a win-win situation through effective communication and collaboration at work.

【Return list】