FSC/COC Chain of Custody Management System

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1. Introduction to FSC
The FSC Chain of Custody (COC) is the path from the forest, or from the point of use of the recycled material to the point of sale of the FSC-declared product or the finished product. The COC includes changes in ownership involved in the various stages of procurement, processing, trading, and sales, and from the stages to the next stage of the supply chain.
If an organization wants to make an FSC statement on its products, changes in ownership in the FSC product supply chain require an effective chain of custody system to be established at the respective organizational level and by an FSC-accredited independent certification body.

The FSC certification of the above management system is designed to provide a reliable guarantee that the products sold with FSC statements are from well-managed forests, controlled sources, recycled materials or such mixed sources. FSC COC certification therefore facilitates the transparent flow of products made from these materials in the supply chain.

2, the main factors to obtain the chain of custody of COC certification
The first step in an organization's chain of custody is to identify critical control points (CCPs).
CCPs are key points in the process where certified and uncertified materials may be mixed. Control points are required for each identified key point to ensure that the two materials are not mixed. The method of preventing mixing in CCPs is to combine identification, isolation and appropriate documentation with adequate training.
The auditor will focus on the following items:
1. There is no illegal objective evidence at the production site;
2. The purchased raw materials are purchased and have a valid COC certificate;
3. All approved and non-approved raw materials may be identified (critical control points) have been identified;
4. Each critical control point has safeguards to ensure that no mixing occurs;
5. All certified products have a clear identification;

6. All FSC trademarks are used correctly.

1, TL9000 introduction

TL9000 is a quality system standard dedicated to the telecommunications industry based on ISO9001:1994. It includes all the requirements of ISO 9001:1994, and any future changes to ISO 9001 will also result in changes to the TL 9000. As long as the requirements of TL9000 are met, it means that the relevant requirements of ISO9001 are met.

1. The background and significance of TL9000
The globalization of the telecommunications industry is the main reason for the TL9000 standard. Many telecom service providers originally belonged to AT&T. In 1984, AT&T split and began to be independent. Their quality system requirements came from AT&T. While the quality system requirements of most product manufacturers are originally derived from the Bellcore and Western Electronic standards, both parties are inconsistent in terms of specific requirements and expressions, and the way different service providers set requirements in contracts is also inconsistent. These have created difficulties for communication between service providers, product manufacturers and customers, adding unnecessary trouble. The second half of the twentieth century was an era of rapid development of the telecommunications industry. With the rapid advancement of the telecommunications industry, the contradictions have become increasingly prominent. There are many quality system requirements in the current telecommunications industry. Repeated requirements and audits are not only confusing, but also increase the commercial cost of suppliers.
In January 1998, the work on establishing the TL9000 standard was officially launched. Members of the QuEST Forum drafted an overview of TL9000, hardware, software and service requirements, hardware, software and service metrics. Currently, version 2.5 of the TL9000 standard has been released. The TL9000 standard has developed a series of cost performance indicators, which provide a set of comparable measurement methods and effective communication methods for service providers and product manufacturers. The two parties negotiate and solve problems and improve the quality of products and services. Cost and performance indicators effectively monitor product quality and service outcomes, assess product and service maturity, and identify areas where efforts can be made to most effectively reduce costs, increase profits, and improve overall industry levels. Between 1985 and 1996, the National Telecommunications Industry's Cost of Poor Quality (COPQ) increased to $2.5 billion annually due to the low quality of hardware products. As product quality improved, COPQ dropped to $750 million/year.

Currently, the worldwide COPQ is about $10-15 billion/year, and this potential profit should obviously be considered. The implementation of the TL9000 standard can not only reduce costs and increase profits by improving the quality of hardware products, but also reduce the cost of software products and services through improvement measures and increase the profit of the owners. TL9000 unifies the quality system standards of the global telecommunications industry, strengthens communication between suppliers and customers, reduces duplication of audits, and reduces the commercial costs of suppliers. The goal of the QuEST Forum is to meet the other quality system requirements of the telecommunications industry as long as it meets the requirements of the TL9000. Through the certification of TL9000, suppliers can be in a favorable position in the fierce market competition. The TL9000 standard stipulates the requirements for the accreditation body, the certification body, the operation specification and the certification procedure in its appendix. It can unify and standardize the certification process and better serve the telecommunications enterprise.

2, the benefits of the implementation of TL9000
1. Improve the quality of communication electronic products and customer satisfaction;
2. Strengthen communication between customers and suppliers;
3. Unify the quality system standards of the global telecommunications industry;
4. Reduce costs and increase profits;
5. Make suppliers that meet the standards in a favorable competitive position;
6. Effective management of external audits.

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